Category Archives: Insurance Companies

MIST = Minor Impact Soft Tissue

MIST is an acronym used by insurance companies to describe auto accident injury claims involving minor property damage resulting in only soft tissue injury to the vehicle occupants. MIST stands for Minor Impact, Soft Tissue.
Ronald Miller, Jr. of the Baltimore Injury Lawyer Blog recently wrote an article on MIST accidents noting his experience in Maryland [...]

Allstate: “Good Hands” or “Boxing Gloves”?

In 1995, Allstate installed a new claims-handling system called “Claims Core Process Redesign” (CCPR) designed by McKinsey & Co., the corporate consulting firm whose strategic thinking that made Enron a Wall Street darling and disaster.
McKinsey encouraged Allstate to secretly adopt a business strategy promoting the interests of its shareholders at the direct expense of its [...]

Why You Shouldn’t Trust Insurance Companies

I’ll admit that I am biased against insurance companies. As a trial lawyer who represents injured and disabled people, the insurance companies are my adversaries in each and every case. Years of practicing law have shown me that regardless of what the insurance companies say in their advertisements, they are more concerned with profit than [...]

Allstate’s 3 D’s: Delay, Deny and Defend.

CNN’s Anderson Cooper recently completed an 18 month investigation into the devious, underhanded tactics emplyoyed by Allstate, which claims “You’re in Good Hands With Allstate,” State Farm, which claims to be “Like a Good Neighbor,” and other major automobile insurers to force unfair settlements on victims of motor vehicle accidents. Cooper interviewed victims, lawyers, and [...]

Top 10 Worst Insurance Companies

Insurance giant Allstate leads the top 10 list of worst insurers in the country, according to a comprehensive investigation of thousands of legal documents and financial filings by the American Association for Justice (AAJ), a national trial lawyers group. According to this article, the group based this top 10 list on what it calls “a [...]